Refund policy

Non-Returnable Items

The following items are final sale and are NOT eligible for return or refund:

• Custom and made-to-order wigs

• Sale items, clearance products, and promotional bundles

• Items purchased with a discount code exceeding 30%

• Wigs that have been opened, worn, or removed from their original packaging

• Accessories such as wig caps, glue, tape, and styling tools